More details.....

I just ran test message directly with email_in.pl script and here is the output,

email_in.pl -vvv < test.msg
---------------------------------------------------------------------------------
Parsed Fields:
$VAR1 = {
'comment' => 'Revision: 5455',
'bug_id' => '23228',
'reporter' => 'svn@valista.com'
};

Updating Bug 23228...
No recipient addresses found in header
A legal Platform was not set.
--------------------------------------------------------------------------------

So it says Updating Bug.....
But that particular but won't updated with the comment given,

I did a Google search and couldn't find any solution. Can someone please help me.


cheers,
Kapila

----- Original Message ----
From: Kapila Maligaspe
To: support-bugzilla@lists.mozilla.org
Cc: David Miller
Sent: Wednesday, January 16, 2008 7:38:57 AM
Subject: Re: bugzilla_email_append.pl script not woring after upgrade to v 3.0.2


Hi David,

First of all thank you very much for the help you given on this issue
and very much appreciated it. This is working now, but I noticed that
for some certain bug IDs it is not working.

I have setup a log file to log all the email proceed by email_in.pl and
I can see the following error in the log file "A legal Platform was
not set"
------------------------------------------------------------------------------------------------------
>From svn@xxxx.com Tue Jan 15 14:10:06 2008

Subject: [Bug 23042]
Folder: /home/bugzilla/Mail/INBOX
730
A legal Platform was not set.
>From svn@xxxx.com Tue Jan 15 15:54:54 2008

Subject: [Bug 23221]
Folder: /home/bugzilla/Mail/INBOX
725
---------------------------------------------------------------------------------------------------------
Above is a sample content of my log file. So that comment has added to
Bug ID 23221 successfully and it fails for BugID 23042.

I have no idea why it says "A legal Platform was not set" . When I look
at Operating System field for both bugs it has set to "Linux" for both
bug numbers.

Will be able to help me please?

cheers,
Kapila


----- Original Message ----
From: Kapila Maligaspe
To: David Miller
Sent: Wednesday, October 24, 2007 9:38:07 AM
Subject: Re: bugzilla_email_append.pl script not woring after upgrade
to v 3.0.2


hi David,

Thank you very much for the reply. I used email_in.pl script and it fix
this issue.

Thank you very much for your help again.

cheers,
Kapila


----- Original Message ----
From: David Miller
To: support-bugzilla@lists.mozilla.org
Sent: Wednesday, October 24, 2007 8:58:12 AM
Subject: Re: bugzilla_email_append.pl script not woring after upgrade
to v 3.0.2


Kapila Maligaspe wrote on 10/24/07 3:50 AM:

> I was running with Bugzilla version 2.20 and were using

bugzilla_email_append.pl script to integrate bugzilla with
Subversion. It was
working fine. Recently I upgraded Bugzilla to v 3.0.2 using CVS
Update
and after that I noticed that bugzilla_email_append.pl wasn't in
contrib directory. Then I copy that file and other dependency files
from v
2.20. But now it is not working and given following error.

The inbound email functionality is now officially supported in Bugzilla
rather than just being a contributed script. There are API changes to
be aware of however. Docs for the new version are at
http://www.bugzilla.org/docs/3.0/html/api/email_in.html (or at
docs/html/api/email_in.html within your Bugzilla tarball)

--
Dave Miller http://www.justdave.net/
System Administrator, Mozilla Corporation http://www.mozilla.com/
Project Leader, Bugzilla Bug Tracking System http://www.bugzilla.org/
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