Bugzilla 3.0 - Encoding-Error: "…" - Mozilla

This is a discussion on Bugzilla 3.0 - Encoding-Error: "…" - Mozilla ; Max Kanat-Alexander schrieb: > You may want to try upgrading to the *very* latest: > > * Email::MIME > * Email::Simple > * Email::MIME::Modifier > * Email::Send > > And any other Email:: modules you have installed. There have > ...

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Thread: Bugzilla 3.0 - Encoding-Error: "…"

  1. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Max Kanat-Alexander schrieb:
    > You may want to try upgrading to the *very* latest:
    >
    > * Email::MIME
    > * Email::Simple
    > * Email::MIME::Modifier
    > * Email::Send
    >
    > And any other Email:: modules you have installed. There have
    > been some line-break fixes in the very latest version.


    I have installed:

    Email-Send 2.181 (latest)
    Email-Abstract 2.131 (latest)
    Email-Simple 1.999 (latest)
    Email-Address 1.887 (=> 1.888)
    Email-MIME 1.857 (latest)
    Email-MIME-Creator 1.451 (latest)
    Email-MIME-Modifier 1.440 (latest)
    Email-MessageID 1.351 (latest)
    Email-MIME-Encodings 1.310 (latest)
    Email-Reply 1.200 (latest)
    Email-Date 1.101 (latest)
    Email-Simple-Creator 1.41 (latest)
    Email-MIME-ContentType 1.014 (latest)
    Email-MIME-Attachment-Stripper 1.3 (latest)

    So only "Email-Adress" is updateable...

    And from 1.887 to 1.888 there hasn't been any line-break fixes, only:

    1.888 2007-04-01
    rt 16320 - collapse multiple whitespaces to prevent speed problem
    rt 24161 - forbid backslash in dot-atom

    Any other idea?

    Thank you in advance,

    kind regards,

    powermax123

  2. Re: Bugzilla 3.0 - Encoding-Error: "…"

    On Wed, 25 Jul 2007 16:22:00 +0200 "powermax_123@gmx.de"
    wrote:
    > Email-Simple 1.999 (latest)


    This is not the latest:

    http://search.cpan.org/dist/Email-Simple/

    > Email-MIME 1.857 (latest)


    Also not the latest:

    http://search.cpan.org/dist/Email-MIME/

    In general, you should look on CPAN and see what the *actual*
    latest releases are. I didn't check all your modules, but there are
    many newer versions on CPAN than the ones you have installed.

    -Max
    --
    http://www.everythingsolved.com/
    Competent, Friendly Bugzilla Services. And Everything Else, too.

  3. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Max Kanat-Alexander schrieb:
    > In general, you should look on CPAN and see what the *actual*
    > latest releases are. I didn't check all your modules, but there are
    > many newer versions on CPAN than the ones you have installed.


    Well, sorry, but how can I install such an update without(!) ppm under windows?
    I am not very familiar with perl and the ppm.

    Is it just "perl.exe Makefile.PL" and then maybe "perl.exe make.pl" and
    "perl.exe make.pl install"? Will this install the packages in a way, that
    ppm-GUI recognizes the update?

    Thank you in advance,

    kind regards,

    powermax123

  4. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Max Kanat-Alexander schrieb:
    > If your web browser *did* use latin1, then you should choose
    > cp1252 (not iso-8859-1), which is what Internet Explorer uses most
    > commonly.


    Actually I had to realize that the problem (beside from the
    mail-subject-problem) isn't solved completely after recoding from cp1252 and
    updating Germzilla to UTF-8: On the Buglist the summary is wrapped after 60
    signs. A summary named

    "Ausgabe ist auf eine bestimmte Anzahl von Zeichen beschränkt"

    is displayed like this

    "Ausgabe ist auf eine bestimmte Anzahl von Zeichen beschr�…".

    If a German Umlaut is after the 60th sign the summary ends with "�…". The other
    summaries look normal (just with "…").

    This is only in the buglist. In the bug-details it is displayed correctly.

    Do you have got any ideas, where this results from?

    Thank you in advance,

    kind regards

    powermax123

  5. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Max,

    2007/7/26, powermax_123@gmx.de :
    > "Ausgabe ist auf eine bestimmte Anzahl von Zeichen beschr�…".


    that's https://bugzilla.mozilla.org/show_bug.cgi?id=363153. What
    you're seeing is a substr() call cutting the multiple-byte character
    "ä" in half.
    Possible workarounds:
    1) Live with it (that's my current approach)
    2) Use full summaries (change the column list of buglists)

    Regards
    Marc

  6. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Hello,

    I have converted the live system to UTF-8 and applied also the patch from
    https://bugzilla.mozilla.org/show_bug.cgi?id=387860. Everything (also the
    mail-subjects) beside wrapped strings
    https://bugzilla.mozilla.org/show_bug.cgi?id=363153) is encoded correctly, but
    the whine-mails are still encoded wrong.

    In Thunderbird "ISO-8859-1" is selected for a whine-mail defaultly. Then e.g. an
    "Ä" is displayed like "Ã�" and "ü" is displayed like "ÃŒ". When I switch this
    E-Mail to UTF-8 it is displayed correctly.

    Why does Thunderbird interprets whine-mails (and only whine-mails, because
    Thunderbird interprets other Bugzilla-Mails as UTF-8 defaulty) with ISO-8859-1
    defaultly?

    Thank you in advance,

    kind regards,

    powermax123


    powermax_123@gmx.de schrieb:
    > powermax_123@gmx.de schrieb:
    >> Well, I have tested it in Firefox 2.0.0.4 and IE 7.0, but I will try recode.pl
    >> with "cp1252", which actually was on my ToDo-list, too, but had been forgotten.

    >
    > Hello,
    >
    > I have tested it with recode.pl with "cp1252" and run checksetup.pl again. After
    > creating a new bug called "Test der Umlaute öäü" (with the English GUI, not via
    > Germzilla!) I received an E-Mail which has got the following subject: "[Bug
    > 10111] New: Test der Umlaute ö�". I am using Thunderbird 2.0.0.4. On "Ansicht"
    > -> "Zeichencodierung" UTF-8 is preselected for this mail, the body is displayed
    > correctly, but not the subject.
    >
    > Where is the fault, now?
    >
    > Thank you in advance,
    >
    > kind regards,
    >
    > powermax123
    >


  7. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Max,

    2007/8/7, powermax_123@gmx.de :
    > the whine-mails are still encoded wrong.


    that's https://bugzilla.mozilla.org/show_bug.cgi?id=311563.

    Kind regards
    Marc

  8. Re: Bugzilla 3.0 - Encoding-Error: "…"

    >> the whine-mails are still encoded wrong.
    > that's https://bugzilla.mozilla.org/show_bug.cgi?id=311563.


    Well, I don't understand, why Bugzilla 3.0 urges people to switch to UTF-8 when
    there are still SOOOO MANY BUGS with this encoding.

    Retrospectively I should have stayed on Bugzilla 2.22 until all UTF-8-Bugs have
    been fixed because many of my users are very annoyed due to the
    encoding-problems and I am sure that it is not very helpful in my way to boost
    and advertise Bugzilla in our environment.

    Do you have an answer on this?

    Kind regards,

    powermax123

  9. Re: Bugzilla 3.0 - Encoding-Error: "…"

    Max,

    2007/8/7, powermax_123@gmx.de :
    > Well, I don't understand, why Bugzilla 3.0 urges people to switch to UTF-8 when
    > there are still SOOOO MANY BUGS with this encoding.


    using other encodings is even more broken, and has been since the
    beginnings of Bugzilla. The team has put a lot of work into getting
    Bugzilla UTF-8-enabled, but as it is, it is a release-spanning effort.

    > Retrospectively I should have stayed on Bugzilla 2.22 until all UTF-8-Bugs have
    > been fixed because many of my users are very annoyed due to the
    > encoding-problems and I am sure that it is not very helpful in my way to boost
    > and advertise Bugzilla in our environment.


    Actually, the mentioned bugs were part of 2.22, too. Some of them
    cropped up during the time and were fixed, others show themselves with
    standards-strengthening changes in the e-mail system now.

    On a related note, the Bugzilla QA team is in desperate need for help,
    and has been asking for support since its founding.

    Kind regards
    Marc

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