The local XML file './data/bugzilla-update.xml' cannot be created.Please make sure the web server can write in this directory. - Mozilla

This is a discussion on The local XML file './data/bugzilla-update.xml' cannot be created.Please make sure the web server can write in this directory. - Mozilla ; Hi All, With bugzilla 3.0, after login with admin. There is a error message "The local XML file './data/bugzilla-update.xml' cannot be created. Please make sure the web server can write in this directory." I have try below commands. # su ...

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Thread: The local XML file './data/bugzilla-update.xml' cannot be created.Please make sure the web server can write in this directory.

  1. The local XML file './data/bugzilla-update.xml' cannot be created.Please make sure the web server can write in this directory.

    Hi All,

    With bugzilla 3.0, after login with admin. There is a error message "The local XML file './data/bugzilla-update.xml' cannot be created. Please make sure the web server can write in this directory."

    I have try below commands.
    # su - apache
    $ cd /var/www/html/bugzilla/data
    $ touch bugzilla-update.xml

    OK. Then relogin with admin

    There is a error message "The local XML file './data/bugzilla-update.xml' has an invalid XML format. Please delete it and try accessing this page again."

    We can see the web server can write in directory "./data".

    I don't know where is the problem. Many thanks for your help.


    Best regards,

    Yu, Zhiqiang
    zyu@blrc.china.bell-labs.com
    2007-05-27


  2. Re: The local XML file './data/bugzilla-update.xml' cannot be created.Please make sure the web server can write in this directory.

    Yu, Zhiqiang a écrit :
    > Hi All,
    >
    > "The local XML file './data/bugzilla-update.xml' cannot be created.


    This means that either the web server is unable to access the web (e.g.
    because you are behind a proxy) or the data/ directory is not writable.
    In your case, I guess the file cannot be downloaded. Please go to
    editparams.cgi?section=core#proxy_url and set the 'proxy_url' parameter
    correctly.

    Looks like I will have to update this error message for 3.0.1. Too many
    users are confused with the current one.

    LpSolit

  3. Re: The local XML file './data/bugzilla-update.xml' cannot be created.Please make sur

    I just upgraded Bugzilla from 3.6.1 to 3.6.2 and moved from WinXP to W2K8 on 30 Aug. The application was (and apparently still is) working fine. However, beginning today, as the ADMIN, I am getting this error: The local XML file './data/bugzilla-update.xml' cannot be created. Please make sure the web server can write in this directory and that you can access the web. If you are behind a proxy, set the proxy_url parameter correctly. I have confirmed that the server can connect to the internet. We are not behind a Proxy. I have also gratned the EVERYONE group MODIFY permissions to the BUGZILLA directory. The antivirus app is not scanning that directory and yet the XML file is immediately being deleted when attempting to access the Main Application web page. I have copied teh XML file into the correct directory several times and it is deleted each time. Does anyone have any recommendations?

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