Check your grants for the Bugzilla user - make sure you have given that
user access to the new database properly. Did you create the new
database? What happens when you attempt to connect to MySQL using
mysql.exe in a DOS window using that username and password?

mysql -p -u username dbname

Kevin Benton
Perl/Bugzilla Developer/Administrator, Perforce SCM Administrator
Personal Computing Systems Group
Advanced Micro Devices

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[] On Behalf Of
Leathem, Steven
Sent: Wednesday, January 11, 2006 1:21 PM
Subject: Multiple instances (MySQL error)


I am trying to build an environment that would contain 4 separate
instances of Bugzilla running on the same server. The environment uses:

* Windows Server 2003 with IIS 6
* ActivePerl 5.8.7
* MySQL 4.1.16

I've been following the instructions at:

I've been attempting to build one instance of Bugzilla at a time. MySQL
and ActivePerl are installed. The required Perl Modules are also

Form there, the steps I've been taking are:

* I'll create the database, grant it all privileges.
* Create a IIS Virtual directory, and configure the CGI settings
* Run the first time
* Alter the localconfig to point to the correct DB with the
username & password
* Run a second time to create the tables in the DB
* configure the Windows security settings on the "data"
* Log in and change the urlbase and cookiebase

However, I am often finding myself receiving an error when I try to
create the additional instances of Bugzilla. When running
for the second time, I get:

Can't connect to the database.
Error: Access denied for user 'bugsadmin'@'localhost' (using password:
Is your database installed and up and running?
Do you have the correct username and password selected in localconfig?

I've confirmed that MySQL is in fact running, and double-checked the
settings I entered for the username, password, and DB name in the
localconfig file. Everything appears OK. Can anyone help me?


Steven C. Leathem
Web Administrator
Philadelphia Stock Exchange
(215) 496-5442