Seamonkey counting messages down, not up - Mozilla

This is a discussion on Seamonkey counting messages down, not up - Mozilla ; I have one user who has gotten her mail to her notebook for several months. Her notebook was set to leave messages on our pop server. I discovered that the mail was not archived on our file server so I ...

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Thread: Seamonkey counting messages down, not up

  1. Seamonkey counting messages down, not up

    I have one user who has gotten her mail to her notebook for several
    months. Her notebook was set to leave messages on our pop server.

    I discovered that the mail was not archived on our file server so I
    tried downloading her mail into her account to archive it.

    I noticed that the counter in Seamonkey was counting down the messages
    downloaded instead of counting them up.

    Seamonkey said downloading message 1 of 32567 and the 32567 counted down
    instead of the 1 counting up.


    I've tried this on two machine on Windows and one Linux both using
    different versions of Seamonkey with the same result.

    Other accounts on other machines using Seamonkey seem to work as expected.

  2. Re: Seamonkey counting messages down, not up

    Rob Steinmetz wrote:
    > I have one user who has gotten her mail to her notebook for several
    > months. Her notebook was set to leave messages on our pop server.
    >
    > I discovered that the mail was not archived on our file server so I
    > tried downloading her mail into her account to archive it.
    >
    > I noticed that the counter in Seamonkey was counting down the messages
    > downloaded instead of counting them up.
    >
    > Seamonkey said downloading message 1 of 32567 and the 32567 counted down
    > instead of the 1 counting up.
    >
    >
    > I've tried this on two machine on Windows and one Linux both using
    > different versions of Seamonkey with the same result.
    >
    > Other accounts on other machines using Seamonkey seem to work as expected.


    Using View -> Sort on..., you can sort the list of messages up or down,
    threaded or not, on any displayable field (including those that aren't
    currently displayed). To have the most recently received message at
    bottom, sort them Ascending by Order Received. To change which fields
    are displayed, click the widget at far right of the column headings for
    the message list pane.

    Clicking one of the column headers will sort on that column (reversing
    the sort if it's already sorted on that column) but it also has the
    side-effect of suppressing threading.

    For mail (including "Local Folders" which can also be used to save
    newsposts), "order received" actually means (IIUC) "order arrived in the
    present folder": if you move a message from one folder to another, it
    will acquire an "order received" number after the latest message already
    there. For news, of course, you cannot move a message from one newsgroup
    to another.

    Also for mail, I think the "order received" is actually the displacement
    within the appropriate mailbox file, which explains why the numbers are
    far from consecutive and why compacting may change them, bringing the
    "oldest" message in each folder to order=zero and conserving the sequence.


    Best regards,
    Tony.
    --
    Canonical, adj.:
    The usual or standard state or manner of something. A true
    story: One Bob Sjoberg, new at the MIT AI Lab, expressed some
    annoyance at the use of jargon. Over his loud objections, we made a
    point of using jargon as much as possible in his presence, and
    eventually it began to sink in. Finally, in one conversation, he used
    the word "canonical" in jargon-like fashion without thinking.
    Steele: "Aha! We've finally got you talking jargon too!"
    Stallman: "What did he say?"
    Steele: "He just used `canonical' in the canonical way."

  3. Re: Seamonkey counting messages down, not up

    Rob Steinmetz wrote:
    > I have one user who has gotten her mail to her notebook for several
    > months. Her notebook was set to leave messages on our pop server.
    >
    > I discovered that the mail was not archived on our file server so I
    > tried downloading her mail into her account to archive it.
    >
    > I noticed that the counter in Seamonkey was counting down the messages
    > downloaded instead of counting them up.
    >
    > Seamonkey said downloading message 1 of 32567 and the 32567 counted down
    > instead of the 1 counting up.
    >
    >
    > I've tried this on two machine on Windows and one Linux both using
    > different versions of Seamonkey with the same result.
    >
    > Other accounts on other machines using Seamonkey seem to work as expected.


    why yours is counting down I have no idea. Its supposed to
    say downloading 5 of 300, then 6, then 7, and so forth.
    Atleast thats they way mine does it.

    All I can say is create a test profile and see if the
    problem continues in that.

    --
    *IMPORTANT*: Sorry folks, but I cannot provide email
    help!!!! Emails to me may become public

    Notice: This posting is protected under the Free Speech
    Laws, which applies everywhere, except for some strange
    reason, not to the mozilla.org servers, where you may get
    banned.

    Peter Potamus & His Magic Flying Balloon:
    http://www.toonopedia.com/potamus.htm

  4. Re: Seamonkey counting messages down, not up

    Tony Mechelynck wrote:
    > Rob Steinmetz wrote:
    >> I have one user who has gotten her mail to her notebook for several
    >> months. Her notebook was set to leave messages on our pop server.
    >>
    >> I discovered that the mail was not archived on our file server so I
    >> tried downloading her mail into her account to archive it.
    >>
    >> I noticed that the counter in Seamonkey was counting down the messages
    >> downloaded instead of counting them up.
    >>
    >> Seamonkey said downloading message 1 of 32567 and the 32567 counted down
    >> instead of the 1 counting up.
    >>
    >>
    >> I've tried this on two machine on Windows and one Linux both using
    >> different versions of Seamonkey with the same result.
    >>
    >> Other accounts on other machines using Seamonkey seem to work as
    >> expected.

    >
    > Using View -> Sort on..., you can sort the list of messages up or down,
    > threaded or not, on any displayable field (including those that aren't
    > currently displayed). To have the most recently received message at
    > bottom, sort them Ascending by Order Received. To change which fields
    > are displayed, click the widget at far right of the column headings for
    > the message list pane.
    >
    > Clicking one of the column headers will sort on that column (reversing
    > the sort if it's already sorted on that column) but it also has the
    > side-effect of suppressing threading.
    >
    > For mail (including "Local Folders" which can also be used to save
    > newsposts), "order received" actually means (IIUC) "order arrived in the
    > present folder": if you move a message from one folder to another, it
    > will acquire an "order received" number after the latest message already
    > there. For news, of course, you cannot move a message from one newsgroup
    > to another.
    >
    > Also for mail, I think the "order received" is actually the displacement
    > within the appropriate mailbox file, which explains why the numbers are
    > far from consecutive and why compacting may change them, bringing the
    > "oldest" message in each folder to order=zero and conserving the sequence.
    >
    >
    > Best regards,
    > Tony.


    Tony, I think you missed Rob's point. The way I read it, Rob is saying
    the screen showed it was downloading message 1 of 32567, then 1 of
    32566, then 1 of 32565, rather than 1 of 32567, 2 of 32567, 3 of 32567,
    etc..

    Daniel

  5. Re: Seamonkey counting messages down, not up

    Daniel wrote:
    > Tony Mechelynck wrote:
    >> Rob Steinmetz wrote:
    >>> I have one user who has gotten her mail to her notebook for several
    >>> months. Her notebook was set to leave messages on our pop server.
    >>>
    >>> I discovered that the mail was not archived on our file server so I
    >>> tried downloading her mail into her account to archive it.
    >>>
    >>> I noticed that the counter in Seamonkey was counting down the messages
    >>> downloaded instead of counting them up.
    >>>
    >>> Seamonkey said downloading message 1 of 32567 and the 32567 counted down
    >>> instead of the 1 counting up.
    >>>
    >>>
    >>> I've tried this on two machine on Windows and one Linux both using
    >>> different versions of Seamonkey with the same result.
    >>>
    >>> Other accounts on other machines using Seamonkey seem to work as
    >>> expected.

    >>
    >> Using View -> Sort on..., you can sort the list of messages up or
    >> down, threaded or not, on any displayable field (including those that
    >> aren't currently displayed). To have the most recently received
    >> message at bottom, sort them Ascending by Order Received. To change
    >> which fields are displayed, click the widget at far right of the
    >> column headings for the message list pane.
    >>
    >> Clicking one of the column headers will sort on that column (reversing
    >> the sort if it's already sorted on that column) but it also has the
    >> side-effect of suppressing threading.
    >>
    >> For mail (including "Local Folders" which can also be used to save
    >> newsposts), "order received" actually means (IIUC) "order arrived in
    >> the present folder": if you move a message from one folder to another,
    >> it will acquire an "order received" number after the latest message
    >> already there. For news, of course, you cannot move a message from one
    >> newsgroup to another.
    >>
    >> Also for mail, I think the "order received" is actually the
    >> displacement within the appropriate mailbox file, which explains why
    >> the numbers are far from consecutive and why compacting may change
    >> them, bringing the "oldest" message in each folder to order=zero and
    >> conserving the sequence.
    >>
    >>
    >> Best regards,
    >> Tony.

    >
    > Tony, I think you missed Rob's point. The way I read it, Rob is saying
    > the screen showed it was downloading message 1 of 32567, then 1 of
    > 32566, then 1 of 32565, rather than 1 of 32567, 2 of 32567, 3 of 32567,
    > etc..
    >
    > Daniel

    Exactly what is happening.

  6. Re: Seamonkey counting messages down, not up

    Peter Potamus the Purple Hippo wrote:
    > Rob Steinmetz wrote:
    >> I have one user who has gotten her mail to her notebook for several
    >> months. Her notebook was set to leave messages on our pop server.
    >>
    >> I discovered that the mail was not archived on our file server so I
    >> tried downloading her mail into her account to archive it.
    >>
    >> I noticed that the counter in Seamonkey was counting down the messages
    >> downloaded instead of counting them up.
    >>
    >> Seamonkey said downloading message 1 of 32567 and the 32567 counted
    >> down instead of the 1 counting up.
    >>
    >>
    >> I've tried this on two machine on Windows and one Linux both using
    >> different versions of Seamonkey with the same result.
    >>
    >> Other accounts on other machines using Seamonkey seem to work as
    >> expected.

    >
    > why yours is counting down I have no idea. Its supposed to say
    > downloading 5 of 300, then 6, then 7, and so forth. Atleast thats they
    > way mine does it.
    >
    > All I can say is create a test profile and see if the problem continues
    > in that.
    >

    I used two different machines with different profiles One of the
    machines was Linux and one was Windows. The Linux machine was a new
    install with a new profile.

    Every other user works as you describe, even different users on the same
    machine.

    I wonder if it has something to do with the very large number of
    messages, (more than 40,000).

  7. Re: Seamonkey counting messages down, not up

    rob wrote:

    > I wonder if it has something to do with the very large number of
    > messages, (more than 40,000).


    it could be, but I really don't know.

    --
    *IMPORTANT*: Sorry folks, but I cannot provide email
    help!!!! Emails to me may become public

    Notice: This posting is protected under the Free Speech
    Laws, which applies everywhere, except for some strange
    reason, not to the mozilla.org servers, where you may get
    banned.

    Peter Potamus & His Magic Flying Balloon:
    http://www.toonopedia.com/potamus.htm

  8. Re: Seamonkey counting messages down, not up

    Peter Potamus the Purple Hippo wrote:
    > rob wrote:
    >
    >> I wonder if it has something to do with the very large number of
    >> messages, (more than 40,000).

    >
    > it could be, but I really don't know.
    >


    as a test, create a test profile and see if the countdown
    works in that or not.

    --
    *IMPORTANT*: Sorry folks, but I cannot provide email
    help!!!! Emails to me may become public

    Notice: This posting is protected under the Free Speech
    Laws, which applies everywhere, except for some strange
    reason, not to the mozilla.org servers, where you may get
    banned.

    Peter Potamus & His Magic Flying Balloon:
    http://www.toonopedia.com/potamus.htm

  9. Re: Seamonkey counting messages down, not up

    Peter Potamus the Purple Hippo wrote:
    > Peter Potamus the Purple Hippo wrote:
    >> rob wrote:
    >>
    >>> I wonder if it has something to do with the very large number of
    >>> messages, (more than 40,000).

    >>
    >> it could be, but I really don't know.
    >>

    >
    > as a test, create a test profile and see if the countdown works in that
    > or not.


    I think I explained above one of the machines I tried it on was a brand
    new Seamonkey install on a new Linux install with no previous profile.
    That is as good a test of the original profile as I can imagine. I don't
    think the profile can be causing it.

  10. Re: Seamonkey counting messages down, not up

    rob wrote:
    > Peter Potamus the Purple Hippo wrote:
    >> Peter Potamus the Purple Hippo wrote:
    >>> rob wrote:
    >>>
    >>>> I wonder if it has something to do with the very large number of
    >>>> messages, (more than 40,000).
    >>>
    >>> it could be, but I really don't know.
    >>>

    >>
    >> as a test, create a test profile and see if the countdown works in
    >> that or not.

    >
    > I think I explained above one of the machines I tried it on was a brand
    > new Seamonkey install on a new Linux install with no previous profile.
    > That is as good a test of the original profile as I can imagine. I don't
    > think the profile can be causing it.


    Here is just my idea about the problem.

    I readed :
    ""Tony, I think you missed Rob's point. The way I read it, Rob is saying
    the screen showed it was downloading message 1 of 32567, then 1 of
    32566, then 1 of 32565, rather than 1 of 32567, 2 of 32567, 3 of 32567,
    etc..
    ""

    Did we speak about 32567 or about 32767 ?
    Because that the maximum value of an integer 32767
    If it's 32767, then the problem is that the number of messages on the
    server.... could be not given correctly from the server .... or not
    treated correctly by SM.

  11. Re: Seamonkey counting messages down, not up

    Ray_Net wrote:
    > rob wrote:
    >> Peter Potamus the Purple Hippo wrote:
    >>> Peter Potamus the Purple Hippo wrote:
    >>>> rob wrote:
    >>>>
    >>>>> I wonder if it has something to do with the very large number of
    >>>>> messages, (more than 40,000).
    >>>>
    >>>> it could be, but I really don't know.
    >>>>
    >>>
    >>> as a test, create a test profile and see if the countdown works in
    >>> that or not.

    >>
    >> I think I explained above one of the machines I tried it on was a
    >> brand new Seamonkey install on a new Linux install with no previous
    >> profile. That is as good a test of the original profile as I can
    >> imagine. I don't think the profile can be causing it.

    >
    > Here is just my idea about the problem.
    >
    > I readed :
    > ""Tony, I think you missed Rob's point. The way I read it, Rob is saying
    > the screen showed it was downloading message 1 of 32567, then 1 of
    > 32566, then 1 of 32565, rather than 1 of 32567, 2 of 32567, 3 of 32567,
    > etc..
    > ""
    >
    > Did we speak about 32567 or about 32767 ?
    > Because that the maximum value of an integer 32767
    > If it's 32767, then the problem is that the number of messages on the
    > server.... could be not given correctly from the server .... or not
    > treated correctly by SM.


    The numbers are actually higher than 32565. I was wondering whether that
    was causing a problem. I chose my example number poorly, the actual
    number is greater than 40,000, but changes each time.

    I suppose the server could be giving SeaMonkey wrong information. But
    does the server or the client do the counting? I'm not sure how the
    number of messages to be downloaded is calculated. I had imagined that
    the server would tell the client the highest message number available
    and the client would do the calculation from the last message number
    downloaded. If that's right it seem the POP3 server is providing the
    correct number but SeaMonkey isn't handling it correctly.

    I do know that if you set SeaMonkey to leave messages on the server and
    get the messages from two different clients the correct messages for
    each client will be downloaded.

  12. Re: Seamonkey counting messages down, not up

    Daniel wrote:

    > Tony, I think you missed Rob's point. The way I read it, Rob is saying
    > the screen showed it was downloading message 1 of 32567, then 1 of
    > 32566, then 1 of 32565, rather than 1 of 32567, 2 of 32567, 3 of 32567,
    > etc..
    >

    Sorry if the following over-answers the question, the possible cause is
    moderately technical, and without rooting in SM code may not be the
    answer anyway (but I bet it is).

    Note that each article has a Message-ID which is the same on all
    servers, and an article number, which is the ordinal of articles seen in
    a group. So the first article ever seen is called one, etc. Clients can
    request by Message-ID or article number once in a group.

    When a client requests entry to a group via the GROUP command, the
    result is a status, the number of articles online, the lowest article
    number, and the highest article number.

    Ex:
    200 Supernews server ready - posting allowed
    GROUP news.groups
    211 100000 449426 549425 news.groups group selected
    GROUP alt.binaries.sounds.lossless.blues
    211 76776 1652440 1729215 alt.binaries.sounds.lossless.blues group

    Now this is when it gets interesting... there may be missing articles
    between the lowest and highest. Three things cause this, articles being
    deleted as spam, articles being canceled (on servers which honor
    cancel), and articles expiring. Every article can have an optional
    expiry date header, to make it last longer or expire sooner than the
    default.

    So if SM takes the difference between the lowest and highest article
    numbers on line, and that's the 2nd (articles available) number you see,
    every time you ask for an article and don't get it, SM can decrease the
    2nd number, but leave the 1st number (count of article being requested)
    at one.

    It's not even that simple, SM keeps a list of what it has seen, so the
    2nd number may be the difference between the highest number already seen
    and the highest online. And if you haven't been looking at a group
    recently the first unseen may now be lower than the lowest still online,
    so if the count starts with "first unseen" it will go a long way to
    reach the "oldest online" article.

    So the short reason is "seamonkey is asking for articles no longer
    available, and dropping the 2nd number which is the count of what *might
    be* available."

    I hope either the long or short explanation is useful. I spent over a
    decade running news servers at national ISPs and "top 100" sites, and
    sometimes get carried away with answers.

    --
    Bill Davidsen
    "We have more to fear from the bungling of the incompetent than from
    the machinations of the wicked." - from Slashdot

  13. Re: Seamonkey counting messages down, not up

    Bill Davidsen wrote:
    > Now this is when it gets interesting... there may be missing articles
    > between the lowest and highest. Three things cause this, articles being
    > deleted as spam, articles being canceled (on servers which honor
    > cancel), and articles expiring. Every article can have an optional
    > expiry date header, to make it last longer or expire sooner than the
    > default.


    actually, there's a 4th reason. Some servers are refusing
    postings from certain ISPs. For example, on a couple of
    servers I'm on, they will not accept postings from
    roadrunner or highwinds. On other servers I'm using, there
    are those missing messages.

    --
    *IMPORTANT*: Sorry folks, but I cannot provide email
    help!!!! Emails to me may become public

    Notice: This posting is protected under the Free Speech
    Laws, which applies everywhere, except for some strange
    reason, not to the mozilla.org servers, where you may get
    banned.

    Peter Potamus & His Magic Flying Balloon:
    http://www.toonopedia.com/potamus.htm

  14. Re: Seamonkey counting messages down, not up

    Thanks for the answer but my problem is a Mail Server I administer and
    not a News Server. I understand that NTTP feeds can get messed up and
    out of sync. I don't see how the SMTP message ID can get messed up,
    since the message is delivered only to one server and the ID assigned by
    the same server. I seriously doubt messages are missing, since I can
    check to see if there are any and as far as I can see there aren't.

    Bill Davidsen wrote:
    > Daniel wrote:
    >
    >> Tony, I think you missed Rob's point. The way I read it, Rob is saying
    >> the screen showed it was downloading message 1 of 32567, then 1 of
    >> 32566, then 1 of 32565, rather than 1 of 32567, 2 of 32567, 3 of
    >> 32567, etc..
    >>

    > Sorry if the following over-answers the question, the possible cause is
    > moderately technical, and without rooting in SM code may not be the
    > answer anyway (but I bet it is).
    >
    > Note that each article has a Message-ID which is the same on all
    > servers, and an article number, which is the ordinal of articles seen in
    > a group. So the first article ever seen is called one, etc. Clients can
    > request by Message-ID or article number once in a group.
    >
    > When a client requests entry to a group via the GROUP command, the
    > result is a status, the number of articles online, the lowest article
    > number, and the highest article number.
    >
    > Ex:
    > 200 Supernews server ready - posting allowed
    > GROUP news.groups
    > 211 100000 449426 549425 news.groups group selected
    > GROUP alt.binaries.sounds.lossless.blues
    > 211 76776 1652440 1729215 alt.binaries.sounds.lossless.blues group
    >
    > Now this is when it gets interesting... there may be missing articles
    > between the lowest and highest. Three things cause this, articles being
    > deleted as spam, articles being canceled (on servers which honor
    > cancel), and articles expiring. Every article can have an optional
    > expiry date header, to make it last longer or expire sooner than the
    > default.
    >
    > So if SM takes the difference between the lowest and highest article
    > numbers on line, and that's the 2nd (articles available) number you see,
    > every time you ask for an article and don't get it, SM can decrease the
    > 2nd number, but leave the 1st number (count of article being requested)
    > at one.
    >
    > It's not even that simple, SM keeps a list of what it has seen, so the
    > 2nd number may be the difference between the highest number already seen
    > and the highest online. And if you haven't been looking at a group
    > recently the first unseen may now be lower than the lowest still online,
    > so if the count starts with "first unseen" it will go a long way to
    > reach the "oldest online" article.
    >
    > So the short reason is "seamonkey is asking for articles no longer
    > available, and dropping the 2nd number which is the count of what *might
    > be* available."
    >
    > I hope either the long or short explanation is useful. I spent over a
    > decade running news servers at national ISPs and "top 100" sites, and
    > sometimes get carried away with answers.
    >


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