Hi Sven,

Interesting... I hadn't thought of that. I know some other
sites using a Starfield certificate. I'll see if these
customers experience the same problem when they go there.

Thanks for your help!

Mark
http://www.beiley.com


----- Original Message -----
From: "Sven Geisler"
To:
Sent: Thursday, June 07, 2007 11:30 PM
Subject: Re: Apache 2.0 + mod_ssl problems with IE6 on XP (no SP2)


> Hi Mark,
>
> Did you try Google ?
> I guess, the root certificate causes the trouble.
>
> Sven.
>
> Mark Beiley schrieb:
>> Hi Sven,
>>
>> Thanks for the reply. I believe I have KeepAlive off for this browser.
>> In my ssl.conf file I have:
>>
>> SetEnvIf User-Agent ".*MSIE.*" \
>> nokeepalive ssl-unclean-shutdown \
>> downgrade-1.0 force-response-1.0
>>
>> Thanks,
>> Mark
>> http://www.beiley.com
>>
>>
>>
>>> Hi Mark,
>>>
>>> Do you have KeepALive on in you server config for this browser?
>>>
>>> Sven.
>>>
>>>
>>> Mark Beiley schrieb:
>>>> Hello,
>>>>
>>>> Several customers are not able to access my server via HTTPS. Their
>>>> browser
>>>> just sits there, and doesn't display anything. I've determined the
>>>> common
>>>> properties of these cases to be:
>>>>
>>>> Windows XP (all of them without SP2)
>>>> Internet Explorer 6
>>>>
>>>> I can see their requests show up fine in my log files, without errors.
>>>> These customers can visit other HTTPS sites. My site works fine for
>>>> the
>>>> vast majority of people. I'm stumped on the next step to try and debug
>>>> the problem. Any suggestions?
>>>>
>>>> My server configuration:
>>>> Apache 2.0.54 with mod_ssl and mod_deflate, running on Windows XP
>>>>
>>>> For an example URL, try: https://www.beileysoftware.com/handy.html
>>>>
>>>> Thanks,
>>>> Mark
>>>> http://www.beiley.com

>>
>> __________________________________________________ ____________________
>> Apache Interface to OpenSSL (mod_ssl) www.modssl.org
>> User Support Mailing List modssl-users@modssl.org
>> Automated List Manager majordomo@modssl.org

>
> --
> Sven Geisler Tel +49.30.921017.81 Fax .50
> Senior Developer, AEC/communications GmbH & Co. KG Berlin, Germany
> __________________________________________________ ____________________
> Apache Interface to OpenSSL (mod_ssl) www.modssl.org
> User Support Mailing List modssl-users@modssl.org
> Automated List Manager majordomo@modssl.org
>


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