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Linux: Who got it right, who got it very wrong?

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| Open-source software, once derided as the unsupportable and unreliable work
| of hobbyists, has secured itself a place at the table of many a large
| enterprise, although in ways that were different than many expected even five
| years ago.
|
| By promoting a culture of transparency and forcing independent software
| vendors and service providers to add value in new ways, open source can be
| lauded for shaking up an industry that was ripe for a change. Instead of
| thinking in terms of market domination and customer lock-in, the industry is
| now prepared to work for its lunch — and to respect the customers' desire for
| a better option, whether it's open source or otherwise.
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http://www.zdnet.com.au/insight/soft...9288936,00.htm
http://tinyurl.com/5vslb8

“Analysts sell out - that’s their business model… But they are very concerned
that they never look like they are selling out, so that makes them very
prickly to work with.”

–Microsoft, internal document


Recent:

PC deal could save public sector billions

,----[ Quote ]
| Suffolk told Gartner, “I think we have fundamentally failed on a worldwide
| basis as an IT industry to understand the cost of what we do. And I roundly
| blame Gartner for this, because you guys are the ones who come up with TCO
| [total cost of ownership] benchmarking. It has become a self-fulfilling
| prophecy.
|
| “So, I go out and I pick boring desktop infrastructure. What price do you
| think the suppliers broadly pitch? You will not be shocked to know that it is
| somewhere around the Gartner TCO benchmark.”
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http://www.computerweekly.com/Articl...r-billions.htm
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