FOCUS: But on the other hand - you would say: Okay, folks, if
you don't like these new features, stay with the old version, and
keep the bugs?
Gates: No! We have lots and lots of competitors. The new version
- it's not there to fix bugs. That's not the reason we come up
with a new version.
FOCUS: But there are bugs an any version which people would
really like to have fixed.
Gates: No! There are no significant bugs in our released
software that any significant number of users want fixed.
FOCUS: Oh, my God. I always get mad at my computer if MS Word
swallows the page numbers of a document which I printed a couple
of times with page numbers. If I complain to anybody they say
"Well, upgrade from version 5.11 to 6.0".
Gates: No! If you really think there's a bug you should report a
bug. Maybe you're not using it properly. Have you ever considered
FOCUS: Yeah, I did...
Gates: It turns out Luddites don't know how to use software
properly, so you should look into that. -- The reason we come up
with new versions is not to fix bugs. It's absolutely not. It's
the stupidest reason to buy a new version I ever heard. When we
do a new version we put in lots of new things that people are
asking for. And so, in no sense, is stability a reason to move to
a new version. It's never a reason.