I have to agree with Michael - just try to find the RUN command in VISTA
- that'll get you a good beginning as to how/why the average MS user
gets frustrated when a new version of WINDOWS comes out.

Regards,

Raymond Shahan



-----Original Message-----
From: HP-3000 Systems Discussion [mailto:HP3000-L@RAVEN.UTC.EDU] On
Behalf Of Michael
Sent: Tuesday, April 01, 2008 8:46 AM
To: HP3000-L@RAVEN.UTC.EDU
Subject: Re: [HP3000-L] QCReports demo

Wirt Atmar wrote:
> One of the most unfortunate aspects of this business is the tendency

of
> people to exaggerate, to try to protect whatever nook and cranny

they're
> comfortable in, rather than look at the situation as the way things

are.
>
> On the whole, I'm very impressed with the design of Microsoft's OS.

Most unfortunate indeed, but exaggerated or not? This situation is
trivial for a small organization, of technical people, and compounded
exponentially in large organization of non-technical people. Some of us
on this list are very educated, with lots of technical experience, and
take to new technology very quickly. Most end users are not that savvy
and may require much more than ten minutes to become familiar with
Vista, mostly because they just don't want to. So, how do you tell an
upset user over the phone to right-click on the START button, when Vista

doesn't have a button labeled "start", and that is just the start of the

problem. I had one woman call me 2 or 3 times a week, for months with
Vista problems. She is a experienced and highly respected sales rep who
had suddenly (without a choice) had to use Vista, because XP was not for

sale!

I think some people see it differently because they are so intelligent.

--
Michael Anderson,
J3k Solutions
Sr.Systems Programmer/Analyst
832.515.3868

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