Seagate will not honor its own warranty for any drive sold as part of a computer
system. Seagate and others sell parts to name-brand companies at deep
discounts in return for the name-brand company taking on full warranty
responsibility. If the warranty from HP has expired, you are out of luck.
There really is nothing you can do about this except back up the contents of
your hard drive regularly... Ben Myers

On 25 Nov 2006 00:49:39 -0800, "robin" wrote:

>Hi
>
>Perhaps someone can assists with this...
>
>I am in South Africa, I have an HP nx7010 notebook that is 2 years old.
>Last week the hard drive died... click of death while listening to
>mp3s. Took it into a local repair shop, replaced it with new hard
>drive.
>
>New hard drive also a Seagate. Am informed that Seagate offers a 5 year
>warranty on all hard drives. The drive that died is also a Seagate...
>
>Now perhaps someone can advise me as to why HP only warranty its
>Seagate drives for 1 year, yet the manufacturer offers a 5 year
>warranty?
>
>I have tried contacting both Seagate (Storegate Africa) and HP South
>Africa, but have had nothing but a run around! HP want the entire
>notebook booked into their repair agents (ICSS) BEFORE anything can be
>done about the failed drive. Storegate Africa insists that I go through
>HP.
>
>What can I do to get some information regarding the warranty on HP
>Seagate hard drives?
>
>Drive Model: ST94019A
>Serial Number: 3KW2JY9E
>PN: 9Y1422-031
>HP: 356014-002
>
>Also, technician at repair shop pointed out that the Seagate drives
>have a small "breather" hole that must not be covered... yet on the HP
>nx7010 hard drive bracket, no provision is made for this and this hole
>is completely covered in the bracket. I was shown how IBM's have a hole
>cut into theirs to facilitate this. Would covering the hole with the HP
>bracket affect the new hard drive just replaced?
>
>Any thoughts welcomed.