I have an HP Compaq nx6125...

I got the fingerprint login to work. Yea!

But now it often pops up a message:

"The system has cancled the current operation due to a long period of
inactivity. ..."

I have to mouse over and click the back button then the next button on
the dialog. Then enter my fingerprint again.

This is really annoying, and doesn't add any security at all to the
system. Why can't the fingerprint reader reset itself without my "back
button/next button" help? It isn't like someone breaking into my
laptop can't hit the back/next buttons.

Does anyone know about a fix for this? HP claims to have a fix, which
I have installed, but it didn't help me because I'd already set my
account up with the old software. HP suggested I set up a different
user account in order to get the fixes, or if I have to keep the user
name I'm using (which I do), then I should reformat and rebuild the
laptop!!!!

I don't even know for sure if the fixes I downloaded address this issue
or not!!!

Does anyone know the details?