> -----Original Message-----
> From: Ian Forbes [mailto:iforbes@zsd.co.za]
> Sent: Tuesday, 4 October 2005 6:28 PM
> To: debian-isp@lists.debian.org
> Subject: Pop 3 server timeouts
>
> Hi All
>
> Some of our customers experience problems downloading e-mail from our
> POP3 server from a bandwidth constrained 3rd party network.
>
> The trouble is, if they have a mailbox with say 100 messages, they
> download say 80 of them then loose their connection. The POP3 session
> times out, but all 100 messages remain in their mailbox. At the next
> attempt they download the same 80 messages again, often never
> reaching
> the end of the list.
>
>
> Thanks
>
> Ian
>
>
> --
> Ian Forbes ZSD
> http://www.zsd.co.za
> Office: +27 21 683-1388 Fax: +27 21 674-1106
> Snail Mail: P. O. Box 46827, Glosderry, 7702, South Africa
>


We found this same problem using various pop3 daemons. We found by
getting the client to use an imap based webmail program (we use IMP) and
getting them to delete the emails they already had that support for this
kind of problem decreased dramatically. Overall, they were more happy to
do this due to privacy of us reading and deleting their emails they had
and download data limits or hourly time limits.

Thanks
Tim Warnock

ISP Technical Manager
GetOnIt! Nationwide Internet.
1300 88 00 97
timoid (at) getonit.net.au