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  #33  
Old 08-22-2008, 01:06 AM
Default Re: Seagate 7200.11 High Failure Rate

Previously Tony wrote:

> "Andrew Hamilton" wrote in message
> news:moaqa4pqa0n5ponmii723kscmjn0dag25f@4ax.com...
>> On Tue, 19 Aug 2008 02:59:42 -0500, "Tony" wrote:
>>
>>>

>> drives.
>>>>
>>>> No offense but either something in your system is killing them or I am
>>>> calling
>>>> shennanigans on this one.
>>>
>>>Go read the NewEgg forums. I'm not the only one experiencing the high
>>>failure rate. I have put all kinds of SATA and PATA drives in my machine
>>>without a hitch. It's only the latest Seagate ones I'm getting that are
>>>failing. It doesn't matter whether they get attached to the RAID card or
>>>the
>>>motherboard SATA, they just go away quickly/immediately: the last one I
>>>received logged reallocated sectors IMMEDIATELY. Here are a FEW of
>>>MANY similar experiences with these drives logged recently at NewEgg:
>>>

>>
>> Right now I'm running four Seagate 7200.? 320 GB models in my Antec
>> P180 case, with zero problems. But my digital photo library is
>> growing so fast that I thought I should upgrade one or two of the
>> drives to 1 TB.
>>
>> I was all set to order two of the Seagate 7200.11 1 TB drives, UNTIL I
>> read those same reports. Now I won't.
>>
>> To all the people blaming the OP for being problem, just spend some
>> time on the egghead site and read product reviews. Most are pretty
>> positive, or point out a few design flaws. It's rare that you read
>> about product _failure rates_.


> Not true. Upwards of 40% of the posts are negative (most of those "very
> poor" rating because of failures/DOA) for the 320 GB 7200.11.


>>
>> The fact that so many people are reporting problems IS statistically
>> significant. What the cause is, I don't know and I suspect Seagate
>> engineers do know and are struggling to fix it.


> I got notice today that they are sending me yet another 2 drives to replace
> the most recent failures. They were supposed to contact me to find a better
> solution but maybe the warranty replacement process happens separately from
> the discussions that are had with the technicians.


I think you will just have to cut your losses and move to a
different brand. My main reason for reading this group is to
get an impression of what is reliable at a particular time
and what is not. With margins being so low, it is not surprise
that the manufacturers are taking turns screwing up. In addition
there are those disks, that are reliable when handled carefully,
but have issues like heat sensitivity (older Maxtors come to
mind).

Currently Seagate is messes up, as thay moved a lot of manufacturing
to China. China has huge quality issues, because of cultural
issues. Quite a few manufacturing companies in other felds are
pulling out of China again because of that. Others had to
install their own, non-chinese, quality controll staff.
Unfortunately management is often just stupid and often
does not know when exactly to stop trying to cut costs, because
it starts to have serious negative impact on business. Come
to think of it, Seagate recently started offering data recovery
services. Looks to me at least part of the company knew
what manufacturing in China would actually do. Not that I see
anything malicious here, just incompetence and greed.

Arno

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