We just had a similar case last weekend. The user called Dell tech support
for over one hour, but could not make it work using the Dell wireless
utility. The simple solution is disable the Dell wireless utility and setup
wireless using WZC.
--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"John Wunderlich"
wrote in message
news:Xns9ADCEF28DC7D1wunderpsdrscray@207.46.248.16 ...
> =?Utf-8?B?WmVybyBDbHVl?= Clue@discussions.microsoft.com> wrote
> in news
CBA3DC7-3FF4-45FA-9E92-78FAD40FAAE6@microsoft.com:
>
>> When traveling, I'm having issues when trying to connect to other
>> wireless networks. At home, everything is fine. When I click on
>> "view available wireless networks" this is the message I get:
>>
>> "Windows cannot configure this wireless connection. If you have
>> enabled another program to manage this wireless connection, use
>> that software. If you want Windows to configure this wireless
>> connection, start the wireless zero configuration service. For
>> more information about starting the wzc service, see article
>> 871122 in the microsoft knowledge base on the microsoft.com web
>> site. "
>>
>
> Believe it or else, in most cases this is perfectly normal. Windows
> comes with a "Wireless Zero Configuration (WZC)" utility to manage
> the wireless connection. In many cases, the manufacturer of your
> wireless card/chipset has provided their own utility to replace the
> WZC utility -- this allows them to add functionality to control their
> version of the wireless chipset. When this is the case, you get the
> above error message when attempting to access WZC functions. What
> you need to do is look in your tray (next to the clock) and locate an
> icon belonging to the manufacturer's utility (HP, Broadcomm, Intel,
> Linksys, etc each have their own) and double click on that icon to
> launch the utility that manages your wireless connection.
>
> If you're still stuck, find out the manufacturer of your wireless
> card/chipset and visit their website for the latest version of their
> driver and control program.
>
> HTH,
> John